The Washington DC Unified Communications Center (UCC) Project has been implemented to provide superior and timely public safety emergency services and information to District residents, businesses and visitors. The new UCC facility is the District of Columbia’s primary communications, command and control center that manages all emergency (9-1-1), non-emergency (3-1-1), and City Wide customer service calls.
The UCC project designed, integrated, and implemented various public safety and emergency management IT and Telecommunications systems and technologies into an enterprise wide public safety system. As an integrated enterprise public safety system, the UCC system enables seamless operations of the DC first responders (police, fire & emergency medical) and the Emergency Management Agency as well as seamless coordination with other District agencies in case of the major emergencies.
YES Inc. was responsible for the Phase I of all UCC technical systems design for the UCC project as a teammate of the prime contractor. These UCC technical systems included interfaces to Motorola 460MHz conventional and 800MHz trunking radio systems, the radio dispatch system, 911 telecommunications (including Nortel PBX, Plant Vesta and ANI/ALI), Intergraph CAD, LAN/WAN systems, network and system security, the digital voice logging recording system, public safety applications, and integrated network management system. Each subsystem is designed for redundant and reliable system implementation. In addition, expandability and maintainability were built in to the design. YES employees participated in the development of the RFPs for all subsystems working closely with the District public safety stakeholders (MPD, F/EMS, & DC EMA and OCTO) in preparation for Implementation Phase. Directly contracted by the District for the UCC implementation phase, YES had engaged in the component system procurement, overall system integration, system deployment & implementation, test, and cutover for all UCC technical systems in coordination with the new UCC facility construction.